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Once you fill the form, note down your online booking ID that will be shown on the screen.
Let us help answer the most common questions you might have.
Go to www.speedtest.net or the Speedtest Mobile App, click “Go,” and check your internet speed.
A Gigabit router is a router that offers a fast Gigabit port, which allows for high-speed data transfers up to 1000 megabits per second. Dual-band routers support both bands (2.4GHz and 5GHz) and provide faster speed and flexibility by having a separate SSID and password for each band. (Recommended for 25 Mbps and above plans or for FTTH).
When a user connects to the Internet, the download speed is the rate at which data (websites, videos, music, etc.) is transferred from another source to the device. Upload speed is the rate at which data (photos, videos) is uploaded to the Internet. If a user is going to download or upload numerous large files (e.g., streaming videos, a digital photo album) with low network speed, it could take hours for the content to transfer. Network speeds also have the potential to impact the speed of delivery for emergency services
When you connect your broadband router, you can connect all your favorite devices at home. A router establishes connections with internet-enabled devices like computers, smart TVs, security systems, and mobile devices. As long as these devices have the Wi-Fi password, they can connect. However, the more devices on a connection, the slower the speeds will be because they’re all using data simultaneously. You should create a list of what you plan to connect, so you can choose a plan with the necessary speeds for smooth use.
No, and no other provider can either. All providers go down or have maintenance required downtime. We do our best to keep you up and running at all times. We consistently strive to maintain ~ 99% uptime on our broadband plans. Complaints are usually resolved on the same day!
During the registration process, the property owner or their agent must grant permission for access to the property in order to coordinate the internet connection installation.
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For plans with speed 40 Mbps and above, it is mandatory to use a gigabit router and have our fiber connectivity for best performance.